AscendEX Contact

AscendEX Online Chat

One of the most convenient ways to contact AscendEX broker is using online chat with 24/7 support that allows you resolve any issue most fast as possible. The main advantage of the chat is how fast AscendEX gives you feedback, You can attach files to your message in Online chat.

Firstly, describe your problem need to be resolve, Bot will help you. If Your problem is not resolved yet, click "Turn to live support"

After that, please leave a message, we will contact you and solve your problem as soon as possible.

Or
Click "Community", It drives you to Telegram, it takes for about 2 minutes to get answered.

Click "View in Telegram"

AscendEX assistance by Email

Another way to contact support by e-mail. So if you don’t need quick answer for your question just send an email to [email protected]. We strongly recommend to use your registration email. I mean email that you used for registration on AscendEX. This way AscendEX will be able to find your trading account by email that you used.
 

How to contact to AscendEX by Contact Form

Another way to contact AscendEX support is “contact form”. Here you will need to fill your e-mail address to receive answer back. Also you will need to fill the text message. Here is the same as with the Online Chat you are able to attach files.

Which is the fastest way to contact AscendEX?

The fastest response from AscendEX you will get through the Online Chat in Telegram.

How fast can i get response from AscendEX support?

You will be answered in several minutes if you write via Online chat in Telegram

In which language AscendEX can answer?

Here are the list of language they are suppoting

Contact AscendEX by social networks.

How to Contact AscendEX Support
Another way to contact AscendEX support is Social Media. So if you have

•     Facebook: https://www.facebook.com/AscendEXOfficial/
•     Twitter: https://twitter.com/AscendEX_Global
•     Instagram:  https://www.instagram.com/asdxofficial/
•     Telegram: https://t.me/AscendEXEnglish
•     Youtube: https://www.youtube.com/c/AscendExOfficial
•     Reddit: https://www.reddit.com/r/AscendEX_Official/

You can send message in Facebook, Twitter, Instagram, Telegram, Reddit, Youtube. You can ask common questions in Social networks

AscendEX Help Center

You will find the common questions you need at here
Help center: https://ascendex.com/en/help-center